Frequently Asked Questions
We know how many questions can come up during the exciting (and sometimes overwhelming) journey of finding your dream gown. That's why we've compiled this FAQ page to address everything from appointments to alterations. Don't see your question answered here? No worries! Just contact our friendly team, and we'll be happy to help. Now, let's get you started on finding the one!
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Please use the booking form on our website here. Once you have submitted your booking form, you will receive an email will lots of information, please check your junk folder.
If you cannot find the appointment you want on your preferred date and time, please contact us we will do our best to accommodate you.
Please contact us via the website or email info@bridalboutiquecrickhowell.com with your request. Or Whatsapp on 07930 808576.
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You will be the only bride in the building!
There will be a selection of refreshments and snacks for you including soft drinks, water, and prosecco. You can also nibble on chocolates and sweets.
You’ll also have a polaroid photo of your bridal party to take away with you. -
Yes, you are not just trying on wedding dresses, you are receiving expert guidance and styling. To secure your appointment, we require a booking fee. For weekday appointments, this is £15. On Saturdays & Sundays, this is £25. This does include prosecco!!
Rescheduling / cancellations
In accordance with our cancellation policy, your booking fee will be refunded for any rescheduled appointments / cancellations more than 48 hours in advance. -
Please refer to your appointment confirmation email or contact us directly to cancel your appointment.
Please note that we require 48 hours’ notice for any cancellations. For appointments cancelled within 48 hours of the appointment time, you will not receive a refund. You are able to reschedule your appointment at no additional charge.
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Dresses
For ALL Sample Sale dresses, full payment is required at the time of purchase/order.For all other dresses, a 50% deposit is required at the time of purchase/order.
The remaining balance can be paid on collection or in monthly instalments if you prefer
When you purchase/order a dress and pay a deposit/make full payment, you are making a commitment to purchase from The Bridal Boutique.
Please note: Your dress will be placed on order the same day and cancellations are not possible.
Accessories
Full payment is required at the time of purchase/order. -
We accept all major Debit/Credit Cards, Bank Transfer (BACS) or Cash.
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To ensure an enjoyable and positive experience, we request that no more than 3 guests attend with you. Fewer opinions and less chaos…
Most important is the mindset that you might find your dress. Brides are always shocked when they fall in love with a dress.
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Good news, all our dresses have built in cups so don't worry about your bra. If you have some, ideally wear nude/skin-tone underwear. (not black).
And no recently applied fake tan please they stain our beautiful dresses
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We do not have a seamstress in-house, but I work very closely with Edau Sewing Room and they will come to the boutique for your first dress fitting, which Yasmine arranges for you. Win win, you don’t have to even collect your dress and arrange another separate appointment.
If you are not local we can recommend seamstresses with a wealth of experience in the bridal sector.
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We recommend you start shopping at least 12 months before your wedding date and commit to buying your dress 9 months before your wedding date.
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Beaufort Street pay & display car park (NP8 1AE) is just a 2-minute walk away. Please note one machine is cash only, one is card payment.
High street parking is free but only limited to 1 hour.
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Unfortunately, we no longer stock bridesmaid dresses but can give you lots of recommendations.
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Yes! We have a wonderful selection of headpieces/hair accessories by Welsh designers Halo & Co. We also stock beautiful veils of different styles and sizes. As well as belts, jackets, neckscarfs and gloves.
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This would depend on the designer and the dress, but usually 6-9 months. Wona Concept can sometimes take longer due to the handsewn detailed work and unique craftsmanship. But we can advise you of this once you have chosen your dress.
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We stock Sizes 6 to size 24, but Stella York stock up to Size 34. You also could loan dresses from Stella York if we do not have what you are looking for in store in your size.
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This is understandable as you are being pushed out of your comfort zone and are feeling nervous about how you will look and feel in a wedding dress. We do offer Virtual Consultations prior to your appointment, this will help you visualise the boutique and get to meet me the owner to discuss all your worries and concerns.
We hope that answers any questions you might have about your visit but if there’s anything still on your mind, please reach out to our friendly team!